Lists

Lists are the primary way to organize and target groups of people within an event. A list is simply a named collection of guests that can be reused throughout the platform for communications, scheduling, FAQs, and more.

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Managing Lists

The Lists page allows event teams to create, organize, and maintain lists. From this page, you can:

• Create new lists
• Rename existing lists
• Archive and restore lists
• Duplicate lists
• Search active and archived lists

Archived lists are not deleted. They remain available for historical reference but are automatically removed from any active session audiences or other features that rely on them.

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Using Lists to Organize Guests

Lists are commonly used to segment attendees into meaningful groups such as:

• Executives
• VIP Guests
• Speakers
• Sponsors
• Staff
• Specific attendee cohorts

From the People section, you can add selected guests to existing lists or create new lists as needed. Guests can belong to multiple lists at the same time. List sizes reflect active members and are automatically kept up to date throughout the platform.

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Lists and Broadcasts

Lists are the primary audience selection method for broadcasts. When creating a broadcast, you can select one or more lists to determine who receives the message. The platform automatically calculates the final recipient count based on active guests and communication preferences. In some situations, such as sending a message to a small group of selected individuals, the system may create temporary lists behind the scenes. These system-generated lists are not displayed in standard list management screens and require no user action.

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Lists and Session Audiences

Lists can be used to control who can view or receive communications about a session. Examples include:

• Making a session visible only to a specific audience
• Sending reminders to a targeted group
• Managing RSVP attendance

For RSVP-enabled sessions, the platform automatically maintains attendance-related lists, such as:

• Attending
• Not Attending

These lists update automatically as guests respond.

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Lists and Keywords

Lists can be connected to SMS keywords. For example, guests might text a keyword to join a specific list. When they do, the platform automatically adds them to the associated audience and can enable future communications to that group.

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Lists and FAQs

Lists can also control FAQ visibility. This allows event teams to:

• Show certain FAQs to everyone
• Restrict specific FAQs to particular guest groups
• Create personalized information experiences for different audiences

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Lists and Imports

When importing guests from a file, lists provide an easy way to organize imported records. You can:

• Import guests directly into an existing list
• Create a new list during the import process
• Review list membership before completing an import

This makes it easy to manage groups of attendees from registration systems, spreadsheets, or external data sources.

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Summary

Lists are the foundation of audience management within the platform. They help event teams organize guests, target communications, manage session access, control FAQ visibility, support keyword subscriptions, and streamline imports—all while providing a reusable way to work with specific groups of attendees throughout an event.