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The Lists page is where you create named collections of people. Open it from Lists in the sidebar. Lists are reused for broadcasts, schedule audiences, FAQ visibility, and keyword join flows. The page subtitle talks about groups; in the rest of the app the control is always list. Lists is hidden for Messages Only and Assigned Only roles.

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How do I create a new list?

  1. Open Lists.
  2. Click New (or New List on a phone).
  3. Type the list name.
  4. Click Save.
You can also create a list from People when you add people to a list: click New List, name it, and Save.

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How do I add a bunch of people to a list at once?

From Lists:
  1. Open the row menu (⋮) on the list.
  2. Click Add people to jump to People with that list selected, then add people from the drawer.
  3. Or click Import people into this list, upload a file, map First Name and Last Name, preview, and click Add to list.
From People, filter to the list, click Add → People to this list, check people, and click Add to list.

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How do I send a text to everyone in this list?

  1. Open Lists.
  2. Open the row menu (⋮) on the list.
  3. Click Message this list.
  4. Compose the broadcast with that list already selected. See Broadcasts.
On People, filter to the list and click Message this list.

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How do I rename, duplicate, or archive a list?

  1. Open Lists.
  2. Open the row menu (⋮) on the list.
  3. Choose:
    • View — open People filtered to this list.
    • Rename — edit the name, then Save.
    • Duplicate this list — confirm Duplicate List, then Save.
    • Archive — confirm Archive List, then Archive.
Archived lists stay available under Archived. Click Show, open the row menu, and click Unarchive to restore.

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How do I search lists?

  1. Open Lists.
  2. Type in Search by name.
Click a list name to open People filtered to that list.