How do guests use the FAQ?
Guests open the FAQ on the event site. Click Guest View in the footer to see what they see. Visibility can be public, a person, a list, or hidden — filter the table with Public, Visible to person, Visible to list, Hidden, or All.How does the AI know what’s in my FAQ?
When a FAQ is not hidden, the event AI can use it to answer guests. Archiving a FAQ hides it from guests and from the AI. Knowledge topics and AI instructions live in AI settings.How do I add a question and answer?
- Open FAQs.
- Click New FAQ.
- Fill in the question, answer, visibility, and optional category, attachments, or images.
- Click Save.