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The Broadcasts page is where you create outbound messages to guests. Open it from Broadcasts in the sidebar. The default view is Scheduled. Use Send Now when the message should go out immediately (SMS). Use Send Later to pick a date and time in the event time zone. Broadcasts is hidden for Messages Only and Assigned Only roles.

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How do I send a text at a specific time?

  1. Open Broadcasts.
  2. Click New (or New Broadcast on a phone).
  3. Enter a Title (internal; guests do not see it) and the Message.
  4. Under Recipients, leave List selected and choose one or more lists with Add lists…, or switch to Specific People.
  5. Under Schedule, click Send Later and pick the date and time.
  6. Click Schedule Send (SMS) or Schedule WhatsApp (WhatsApp).
All times use the event time zone. WhatsApp-only events, and WhatsApp as the channel, only allow Send Later — there is no Send Now.

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How do I send immediately?

  1. Follow the same compose steps.
  2. Under Schedule, click Send Now.
  3. Click Send Now in the footer.

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How do I send to just one group of people?

  1. On New Broadcast, keep Recipients on List.
  2. Click Add lists… and choose the list (for example VIPs).
  3. Optional: click Exclude people to leave specific people out of a list send.
  4. Click Send Now or Schedule Send.
From Lists or People, click Message this list to start a broadcast with that list selected.

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How do I include someone’s name in the message?

  1. Open New Broadcast or Edit Broadcast.
  2. In the Message field, insert the personalization tokens your compose box offers (for example first name). Preview with Preview before you send.

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How do I save a draft or edit a scheduled broadcast?

  1. On compose, click Save Draft to save without sending.
  2. Open Broadcasts and use the Draft, Scheduled, Sending, or Sent tabs.
  3. Click a row to open the broadcast.
  4. For a draft or scheduled SMS or WhatsApp message, click Edit.
  5. Reschedule on a scheduled broadcast moves it back to draft so you can change the time.
  6. Delete opens Delete this broadcast. Confirm with Delete.

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How do I import broadcasts from a spreadsheet?

  1. Open Broadcasts.
  2. Click Import.
  3. On Import Broadcasts, click Upload. Optional: Download Import Template.
  4. Map columns on Map Headers, then Continue.
  5. On Preview Import, click Import Selected.
  6. On Import Confirmation, click Go to drafts or Try again.

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What happens if someone on the list has already opted out?

They are not sent the SMS. Recipient counts on compose already reflect active, subscribed people. Unsubscribed guests stay on the event but are skipped for SMS broadcasts.