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Concierge enables you to schedule text messages to be delivered to your event guests anytime in the future. If you need a message delivered immediately, you can choose the “Send Now” option. The Broadcasts page is where you create, schedule, and manage outbound messages sent to guests or specific group lists. This page provides a centralized view of an event’s messaging plan, helping organizers coordinate reminders, announcements, and other guest communications throughout the lifecycle of an event. Key capabilities include:
  • Create new broadcasts to send immediately or schedule for a future date and time.
  • Import broadcasts in bulk for faster setup, for example if you have a communication plan spreadsheet that you want to copy into Concierge.
  • Organize messages by status:
    • Draft – messages being prepared.
    • Scheduled – messages queued for future delivery.
    • Sending – messages currently being delivered.
    • Sent – completed broadcasts.
  • View all scheduled communications in a chronological timeline, grouped by date.
  • See key details for each broadcast, including:
    • Name (for internal reference, not visible to your guests)
    • Send time
    • Recipient list (such as “All”, VIPs, Speakers, or Team members)
  • Filter and sort broadcasts to quickly locate specific communications.
  • All scheduled times are displayed in the event’s configured timezone. Broadcast messages are intended to be scheduled for a time in the local timezone on the ground at the event.