> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conciergeteam.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Person

> View a person, edit their details, manage lists, and archive them.

A **person** profile is the page for one guest. Open it from **People** by clicking a name, or from Inbox by clicking a message.

From the profile you can message them, manage lists, edit details, and (when those features are on) open **Schedule**, **Details**, or **Call**.

## How do I leave a note about this person?

1. Open the person.
2. Use **Add a team comment** from a message menu in Inbox, or team comments on the conversation, to leave notes for your team.
3. For profile fields and custom properties, click **Edit** (or **Details** when properties/directory are enabled) and **Save**.

## How do I change which list this person is in?

1. Open the person.
2. Click **Lists**.
3. Use **On** and **Not On**.
4. Search with **Search by name** if needed.
5. On **On**, open the row menu and click **Remove from list**.
6. On **Not On**, open the row menu and click **Add to list**.

## How do I edit a person?

1. Open the person.
2. Click **Edit**.
3. Update **First name**, **Last name**, or **Phone number**.
4. Click **Save**.

On edit you can also **Unsubscribe** (confirm **Unsubscribe**) or, when they were unsubscribed by your team, **Resubscribe**. Guests who replied STOP must consent again before SMS.

If they show **Unsubscribed** on the profile, click it and confirm **Resubscribe?** with **Yes** when that is allowed.

## How do I archive a person?

1. Open the person.
2. Click **Edit**.
3. Scroll to **Archive** and click **Archive**.
4. Confirm the dialog (**Archive** and their first name). They will no longer be included in future scheduled broadcasts, displayed in lists, visible in search, or visible in message folders.
5. Click **Archive** to confirm, or **Cancel**.

If an archived person texts the event number, they are un-archived so you can see the message.

## How do I assign this person to a team member?

When guest assignment is enabled:

1. Open the person.
2. Click **Assigned To**.
3. Choose a team member, **Me**, or **Unassigned**.

## How do I call this person?

When outbound calling is enabled for the event, click **Call** on the profile.


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