> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conciergeteam.co/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Add questions and answers that guests and the event AI can use.

**FAQs** is under **Event Website** when the event has a guest site subdomain.

## How do guests use the FAQ?

Guests open the FAQ on the event site. Click **Guest View** in the footer to see what they see. Visibility can be public, a person, a list, or hidden — filter the table with **Public**, **Visible to person**, **Visible to list**, **Hidden**, or **All**.

## How does the AI know what's in my FAQ?

When a FAQ is not hidden, the event AI can use it to answer guests. Archiving a FAQ hides it from guests and from the AI. Knowledge topics and AI instructions live in [AI settings](/platform/settings/ai).

## How do I add a question and answer?

1. Open **FAQs**.
2. Click **New FAQ**.
3. Fill in the question, answer, visibility, and optional category, attachments, or images.
4. Click **Save**.

Edit later with the row menu (⋮) → **Edit**. Archive with (⋮) → **Archive**, then confirm **Archive**.

Filter by category with **All categories**, a category name, or **Uncategorized**.


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